I have a chapter on mobile money in the most recent version of the World Bank’s flagship ICT4D publication, Information and Communication for Development 2012. The chapter serves as an overview of the sector, with special focus on the potential to use mobile money for meaningful financial inclusion, as well as some of the emerging issues such as universal access, competition & interoperability, and product innovation. You can download the chapter here, or visit the World Bank’s page for the full report with chapters on health, agriculture, entrepreneurship, governance, and broadband policy.
Abstract: Chapter 4 looks at the use of mobile money as a general platform and critical infrastructure underpinning other economic sectors. It shows the benefits and potential impact of mobile money, especially for promoting financial inclusion. It provides an overview of the key factors driving the growth of mobile money services, the barriers and obstacles hindering their deployment, and emerging issues that the industry will face over the coming years.
Update: I wrote a short post for the World Bank’s Private Sector Development blog about what’s next for mobile money.