Posts Tagged ‘civic technology’

David Weinberger, in an early essay for Publius explained that “Rules are norms that have failed.” In his reasoning, the majority of human action is not governed by explicit rules; instead, tacit governance – norms, conventions and expectations – dictate the appropriate behavior in most cases. Where explicit governance is needed, the norm based approach has failed. Roads need explicit speed limits to avoid people’s tendency to cause accidents. “The overwhelming preponderance on the Net of tacit governance over explicit is a sign of the Net’s depth, importance, humanity, health and success.”

This tacit governance is connected to the civic technologies extolled by Zittrain. Those technologies, like Wikipedia or the Internet, which require constant care and effort to be successful, rely on mix of tacit and explicit governance. On the one hand, the Internet Engineering Task Force decides through “rough consensus,” often by humming. On the other, Wikipedia has an extensive list of rules and policies (of which one is to “ignore all rules”).

This mix of governance strategies hints at an effort to capture the civic ethic which allows these technologies to avoid formal, external institutional rule-making. Partly as a result of a technopanic over online porn, the Communications Decency Act was passed to regulate online speech. Because badware is so pervasive, McAfee and Symantec have a tidy business of combating it. Both of these are purely explicit governance which can have numerous complications.

How do we govern the Internet and technologies in either purely tacit manners or through a mix which minimizes explicit rules? I think it comes back to the civic ethic which can motivate heroes like Ghandi or just a simple Wikipedian who deletes a malicious edit. The question, then, is how to capture this civic ethic and expand it to new fields? This is more than a technological question, but by designing the tools and understanding the motivations of civic engagers, we can seek to expand this.

Last month, the Personal Democracy Forum brought together leading thinkers on the evolution of politics and technology. The list of speakers was really impressive and I’ve been watching the videos posted to Blip.tv. I really enjoyed Jonathan Zittrain’s discussion of “civic technologies” which he defines as those technologies which succeed as long as people are self-consciously willing to help it succeed. Non-civic technologies work pretty well regardless of people’s efforts. To JZ, radios are non-civic, but Wikipedia is civic. It, along with others like PCs and the Internet, require neighborliness to work and defend against threats that may befall them (in the form of the tragedy of the commons or short-term commercial exploitation).

The law is expensive to enforce and, as such, requires cooperation. Historically, volunteer groups used to help round-up criminals. More recently, the public has been used to “notice anything suspicious.” This nature of the law, which requires cooperation, is what makes civic disobedience so potent. When laws are unpopular enough that citizens choose to not assist in their enforcement, then the legal institutions are put under enough strain that they may break.

A civic engagement, though, can help to enforce certain ethics. Wikipedia is a civic technology because it has a core of users which defend against spam and other violations of the rules. Digg, JZ points out, does not have this civic nature and has spawned a site, Subvert and Profit, which aims to game the system.

The Internet and Wikipedia are able to succeed largely without formal governance because tacit norms of civic technology provide enough incentive to defend against violators; the users operate in a framework of empowerment and realization which motivates them to create and defend.

Much of Zittrain’s work has been an effort to understand and create civic ethics around technologies. PCs are under massive attack by adware, viruses, trojan horses and spam; StopBadware.org is a way to combat this. The the principle of free expression online is under massive attack by corporations and governments censoring the Internet; the OpenNet Initiative and the forthcoming Herdict are ways to combat this.

Although I’m not clear exactly the delineation between civic and generative technologies (they are intricately connected), it is obvious that the civic ethic is an important way to frame the debate over Internet governance.