The obvious explanation (in my mind) for why “open data” gets so much attention in the context of “open government” is that it is the sexiest, flashiest reform of the bunch. It’s much cooler (and frankly less politically controversial) for any government to put government health databases online (along with an iPhone app! Android coming soon!) than it is for the same government to provide greater transparency around the financing of political parties in the country.

The open data movement is clearly still in its infancy and major successes may be yet to come. But in the interim, some caution may be in order before we launch a global campaign to liberate every last bit of government data out there, especially in lower-income contexts where the opportunity costs may be massive. -

- from Is Open Data a Good Idea for the Open Government Partnership? at Global Integrity

By focusing primarily on outputs (projects, apps, data portals, etc) rather than outcomes (improved service delivery and the like) we risk losing momentum in a similar way to how the traditional transparency and accountability movement lost momentum: only after the fact coming to terms with whether we could trace real-life impact and demonstrate the power and efficacy of our values. The traditional anti-corruption and transparency movement came to this realization almost two decades late and is currently scrambling to invest in research and analysis to parse the outcomes from the output. I desperately hope the open government movement doesn’t make the same mistakes.

- from Outputs versus Outcomes in Open Government at Global Integrity

One of the most common labels for this phenomenon is that of “anarchy” and in a recent article, NYU’s Biella Coleman deftly analyzes the relationship between Anonymous and anarchy along three axes: black bloc protest tactics, the everyday usage of “anarchy” to mean the absence of rules, and what she calls contemporary political anarchism (drawing heavily on David Graeber’s work). For each axis, she finds the fit for Anonymous to be imperfect.

I would like to follow her by putting Anonymous under the lens of another scholar of anarchy: Yale’s James C. Scott. Specifically, Scott’s most recent book, The Art of Not Being Governed: An Anarchist History of Upland Southeast Asia, gives insight into the activities of Anonymous.

Not All Who Wander Are Lost

Most people consider the trajectory of history to be from hunter gathering, through rudimentary agriculture, ending at sedentary, sophisticated civilizations. Scott provides a radical reinterpretation of this linear approach where nomads and tribal populations are not premodern remnants, but instead are groups that have consciously chosen to remain outside the control of the state. Because the state is a relatively new phenomenon, existence outside the state is, in fact, the predominant historical form of society, even though today it is relatively rare. As the scope of the state expanded, certain populations sought “anarchy”, meaning the absence of state-rule; these groups are considere uncivilized barbarians, but, in reality, they are only called that because they exist outside the confines of those who write history: the state.

In order to exist, a state must have a population from which it can extract forced labor, conscripts and taxes. His analysis focuses on the hill people of South East Asia who have resisted the practices that make state appropriation possible (such as sedentary agriculture, hierarchical organization, and fixed identities). Scott finds that,

“Virtually everything about [the hill] people’s livelihoods, social organization, ideologies, and (more controversially) even their largely oral cultures, can be read as strategic positionings designed to keep the state at arm’s length. Their physical dispersion in rugged terrain, their mobility, their cropping practices, their kinship structure, their pliable ethnic identities, and their devotion to prophetic, millenarian leaders effectively serve to avoid incorporation into states and to prevent states from springing up among them.”

He provides a convincing theory of anarchy in which the expansion of state power drives some people to adapt their lives to avoid its reach.¹ Historically this has been the case in diverse episodes, such as the Berbers, runaway slaves, and much of the Balkans, but today, Scott believes his “analysis largely ceases to be useful.” This is because “the power of the state to deploy distance-demolishing technologies – railroads, all-weather roads, telephone, telegraph, airpower, helicopters, and now information technology – so changed the strategic balance of power between self-governing peoples and nation-states” that living outside the power of the state is now exceedingly difficult. Because of this, “the future of our freedom lies in the daunting task of taming Leviathan, not evading it.”

It is into this tension – between taming and evading state power – which Anonymous falls and where Scott’s analysis does prove useful.

Anonymous’s Imperfect Anarchy

In his previous book, Seeing Like a State, Scott explains how in order for states to exert their will upon their territory and populace, they must first render them ‘legible’ through rearranging and labeling them in uniform ways. One historical manifestation of  this was through fixing identities, including mandatory secondary names so that people were tied to their father. In the case of Anonymous, their distaste for this means of state appropriation is self-evident. Other tactics – from encryption to one-time use websites for releasing information – can be understood as strategies through which Anonymous has attempted to render themselves and their activities illegible to the state.

Another significant tactic that helps Anonymous exist outside the confines of the state are the relatively egalitarian social structure that they – and other hacker organizations – have. Scott notes that “a highly egalitarian social structure” makes it hard for the state to appropriate groups. This can be accomplished through “open and equal access” to resources such as through “common-property”. It is no coincidence that hackers, and others who believe that “Governments of the Industrial World… have no sovereignty” in cyberspace – have these values at their core.²

So, like the nomadic tribes whose identity evolved to fit their political goals of autonomy in South East Asia, Anonymous has adopted organizational and technological approaches that enhance autonomy. In this way, they can be understood as anarchic in ways that are broadly analogous to the tribes Scott studies. In contrast to the everyday usage of anarchy to mean the absence of rules (which Coleman finds to be misleading), Anonymous is anarchy in that it is designed to exist outside the power of the state.

But, the fit here is imperfect, as well. As Scott warns, the current power of the state is enormous, and the alleged Anonymous members who have been arrested around the globe are learning this painfully. Even as the Anonymous members pursue their autonomy at their computers, we do not have evidence that they rejected fundamental state appropriations such as taxes.

The Paradox of Anonymous’s Imperfect Anarchy

Beyond this imperfect model of anarchy, Anonymous embodies a paradox due to a tension between their ends and means. Although their activity can be roughly understood as analogous to people who have sought to avoid state control throughout history, their ends seem to necessitate the state.

To what end does Anonymous strive? They “can be difficult to ideologically pin down” but one consistent goal seems to be the defense of free speech (“as one Anon had put it, ‘free speech is non-negotiable’”). As Coleman notes, though, this is less of an emphasis in Anarchism than it is in classical liberalism.

One of the reasons Anarchism does not emphasize free speech is because it is a negative liberty, meaning it arises in the absence of constraints. Negative liberties, such as freedom of speech, are “most commonly assumed in liberal defences of the constitutional liberties typical of liberal-democratic societies”  - that is, those operating under the power of the state. A long history of 1^st Amendment jurisprudence in the United States is evidence that the state is needed to protect free speech (albeit, sometimes against itself).

To take a recent example, Anonymous has launched a campaign against San Francisco’s BART for shutting down cell phone coverage, but in order to enable free speech in this scenario, they would realistically need the state to intervene. It is possible that their illegible activities could bring attention to an unknown problem, thus spurring a state response, but thus far that has not been the case. If anything, the tactics of Anonymous have spurred authorities to render the members legible through intense investigations and, ultimately, arrest.³

Anonymous, then, shows that in the modern world, it is difficult (if not impossible) to achieve ends which require the state’s support through means which exist outside the power of the state to understand and act. Taming Leviathan requires confronting, not evading, it.⁴

–

1. Scott understands ungoverned populations as “an effect of state-making and state expansion,” not unincorporated residue. In Anonymous, as well as the writings of Wikileaks founder Julian Assange, it is clear that their ‘anarchic’ activities are motivated by what they deem to be illegitimate state expansion. On a similar note, it would also be useful to consider how the expansion of the market (as enforced by the state) drives individuals to oppose it. On this avenue, the case of Sealand seems particularly promising.
2. After all, Yochai Benkler, one of the sharpest theorists of this general area, does follow the tradition of the Pyotr Kropotkin, a philosopher of Anarchism.
3. Of course, this is not to suggest that anonymity cannot support negative liberties. The case of Watergate and Deepthroat is an obvious example of it doing so, but it took the work of very mainstream, non-anarchic entities (namely the Washington Post) to engender change.
4. In defending DDoS as a form of political disobedience, Morozov notes that under a Rawlsian reading, activism by Anonymous is only legitimate if they are willing to accept the consequences meted out by the state. Anonymous’s approach seems to suggest otherwise.

Abstract

The role of information and communication technologies in development is contested between those who believe it will facilitate broad-based human development and those who believe it is at most, impotent, and at worst, counterproductive. This paper takes a meso-level approach to specify the impact of a large-scale mobile phone-based financial service in Kenya, M-PESA. When analyzed through the related theories of freedom of Amartya Sen and Philip Pettit, the impact of M-PESA is of a dual nature. In many ways, new forms of empowerment are possible through mobile money, but adoption of the standard also leads to limitations on choice and new forms of dominance. Institutional arrangements that are most likely to minimize the trade-offs of mobile money are recommended.

Your feedback would be very welcome.

Information and communication technologies have enmeshed the globe in networks, and none is as widespread as the mobile phone, a technology that has billions of users. Development practitioners are increasingly looking to the pervasive device as a facilitator of broad-based human improvement. This project seeks to add to our understanding of the role that ICTs have in the development process through the study of a particularly promising application, the use of mobile phones to deliver financial services or, more simply, mobile money.

The effectiveness of ICT for development is widely disputed. Both those who believe ICT will lead to development and those who disagree can marshal theory and empirics to their side. For example, sophisticated regression analysis identifies relations between rates of mobile telephony and the rate of economic growth, and other studies show individual incomes rising with the introduction of mobile coverage. Others demur, arguing that local contexts and global inequalities can stymie, or even reverse, the benefits of ICT. These competing claims may be mapped:

Method

The field of technology assessment is wrought with such disputes, often divided between those who look at “broad causal patterns” and those who examine a “tightly focused story [of] complexity and diversity.” In surveying this debate, Thomas Misa argues that understanding the complicated interplay between technology and society requires moving beyond, or, more accurately, in between the macro and micro framings.[1] He argues that meso-level approaches that examine the actors, institutions and processes that intermediate between micro (e.g. firm or individual) and macro (e.g. market or state) are the most promising methods towards resolving disputes such as those plaguing the ICT4D research and policy-making. Similarly, Brey writes of specification where an abstract phenomenon is examined through the study of a specific type.[2]

Meso-Level Case Study: M-PESA

Taking this methodological cue, my thesis will focus on M-PESA, a popular mobile money service in Kenya that serves as a mediator between individual economic experiences and national financial happenings. Kenya’s largest mobile network operator, Safaricom, formally launched M-PESA in March 2007. Users visit authorized M-PESA retail agents to deposit cash that is credited to their personal SIM card. This “e-float” is then transferable via SMS to any other mobile phone, whereby cash can then be received at another agent. Safaricom initially aimed this at the large domestic remittance market, and these peer-to-peer transfers remain its primary use, but with more than 70 percent of Kenyan households using it, it has subsequently expanded to a formal savings account and a payment application for services as varied as school fees and electricity bills. M-PESA is not the first mobile money application, but by scale and prominence, it is by far the most successful and the subject of widespread study and imitation.

Development practitioners are particularly excited about the opportunity M-PESA represents. There is a robust literature that formal financial inclusion, instead of informal lending and savings, can lead to accelerated growth and increased social protections and opportunities. Reducing transaction costs, facilitating remittances, increasing financial security, and accelerating money circulation are all tied to development. Even more basically, Safaricom is a profitable and innovative firm experiencing rapid growth.

The above is important and promising. The challenges facing developing countries are profound and difficult. Innovative solutions are a necessary component of success. But could there be reason to worry? Could mobile money such as M-PESA have drawbacks to the development process?

Development as Freedom + Network Power

For the purposes of this project, the admittedly amorphous, contested term ‘development’ will be defined in the tradition of Amartya Sen’s capabilities approach. Sen conceptualizes of development as enhanced human freedom. As a substantive good unto itself, as well as a useful instrument, it is both the primary goal and means of development. Through expanding economic opportunities, providing additional protective securities, and enabling more effective social opportunities, M-PESA might seem, prima facie, to enhance human freedom.

Like other standards – TCP/IP or the English language – M-PESA facilitates the exchange of goods and ideas amongst users. Standards serve as a coordinating mechanism between disparate individuals and organizations. Further, through the phenomenon of network effects, standards become more valuable as they grow in membership. Grewal links this with the observation that as a given standard grows, it tends to progressively eliminate alternatives. After all, who today uses a fax machine, let alone telegraph?

He calls this “network power” and notes that it “pushes agents to converge on a single, dominant standard” such as the WTO trade rules or TCP/IP.[3] Although individuals may freely adopt a standard because it has inherent advantages (i.e. M-PESA is cheaper than alternative remittance services), once a network reaches a certain size, network power may induce people to give up an alternative standard and adopt the dominant one. For example, speakers of minority languages may choose to learn English, but if they do so because it is necessary for survival, they are not really choosing freely.

In addition to understanding the specific way M-PESA exhibits network power, my thesis will investigate how this promotes and hinders human freedom. As Grewal notes, countering network power is possible; specifically, he identifies three characteristics of a standard that are relevant:

• Compatibility: “acceptance of parallel or simultaneous standards to gain access to a given network.”
• Availability / Openness: “ease with which a network accepts new entrants desiring to adopt its standard.”
• Malleability: openness to piecemeal revision.

Depending on the goals of a network (and its users and operators), these three properties will be aligned and intersect in different manners at different times. As a commercial operation attempting to maximize profit, availability will likely be high (but only to the extent that marginal users are profitable). As a proprietary service that needs to be protective of privacy and security, malleability will likely be low. Compatibility will differ depending on the alternative standard: M-PESA needs to be compatible with cash, but what about competing mobile money services or financial institutions? Although at this stage it is not yet clear to what extent M-PESA exerts network power and its implications for development as freedom, it is possible that policy measures are warranted to ensure broad-based freedom in the networked society.

Different technologies, of course, have different relations with society. Understanding mobile money does not offer a holistic understanding of the role of ICTs in development; however, network power is a phenomenon present in many ICT4D interventions, and mobile money alone is an important trend, so lessons from this specific case will hopefully elucidate future work.

[2] Brey, P. (2003). Theorizing modernity and technology. In T. Misa, et al. (Eds.), Modernity and technology (pp. 33–71). Cambridge: MIT Press.

[3] Grewal, David S. Network Power – The Social Dynamics of Globalization. New Haven: Yale UP, 2009

Today’s Internet borders will probably change eventually, especially as new markets appear. But it’s hard to avoid the conclusion that we are living in an age of large information monopolies. Could it be that the free market on the Internet actually tends toward monopolies? Could it even be that demand, of all things, is actually winnowing the online free market—that Americans, so diverse and individualistic, actually love these monopolies?
Internet industries develop pretty much like any other industry that depends on a network: A single firm can dominate the market if the product becomes more valuable to each user as the number of users rises. Such networks have a natural tendency to grow, and that growth leads to dominance.

Adam Thierer, who has been highly critical of the book, responds in turn questioning the use of the term “monopoly”:

But the problem with his argument that “we are living in an age of large information monopolies” begins with the fact that he speaks of “monopolies” in a plural sense and apparently misses the irony of that entirely.  If so many “information monopolies” exist, then Wu’s thesis is undermined by the very fact that no one company dominates the Internet landscape.  What Wu is really suggesting is that the Digital Economy landscape is littered with dominant firms in industry sectors that he has defined extremely narrowly.

In arguing over semantics, though, we miss the point. Wu is, in essence, arguing that information companies are able to amass significant scale in short periods of time. This scale exerts power upon users, and to Wu, this is very troubling – he cares about freedom both from undue government and corporate power. Thierer, a staunch libertarian, is far more focused on government power, as it is the ultimate arbiter of force.

What we need, though, is a theory of power that can describe the trend towards dominant positions that Wu targets, while making room for the dynamism that Thierer observes.

In his 2008 book of the name, David Singh Grewal outlines a theory of “network power” which marries two rather unobjectionable observations:

1. As a standard – whether linguistic (e.g. English language), technological (e.g. TCP/IP) or otherwise (e.g. Facebook Connect) – scales, it grows in value (so-called network effects).
2. As a standard grows, it “can lead to the progressive elimination of the alternatives” (e.g. TCP/IP has done a good job displacing the use of faxes).

Grewal notes that standards are inherently tension-filled because although they are necessary for communication, cooperation and, therefore, creativity, they also require acceptance of a given set of protocols by many people. That is, to enable some diversity, some uniformity is necessary. In this theory, standardization can arise through three means: reason, force, or chance.

• Reason can be implicit, meaning that the given standard simply works better, or explicit, such as when a standard is attractive for the size of the network it unites;
• Force can be direct, as when there are costs, such as physical harm, for not using the standard, or indirect, when there is an opportunity cost to not joining a given standard;
• And sometimes a standard may be adopted through mere serendipity.

So, standards arise not through force, at first, but after a certain threshold, they take on a life of their own. Network power occurs after this threshold through the marriage of explicit reason with indirect force. When network power is in play, a user adopts a standard because its size will allow them to reach more people and not doing so means they are progressively sidelined. So, the speakers of minority languages will be left behind if they do not join larger networks. Similarly, a teenager hoping to socialize may feel network power in choosing to sign up for Facebook.

The reason this worries people like Grewal is that a choice is not truly free unless one has the freedom to choose freely amongst viable alternatives. That is, although, yes, I could sign up for Orkut or MySpace it is not a viable alternative because no one I desire to communicate with is there; network power pushes me towards Facebook despite personal disagreement with many of its policies. Certainly, this is not the same type of force as the government can wield but it is a form of power that acts on people. Wu, though he does not refer to the theory, is touching on it closely, and I believe that both Thierer and Wu, as people who care deeply about personal liberty, could benefit from understanding Grewal’s theory of how power can arise in a network society.

Furthermore, as Grewal explores in the final chapters of the book, network power is not definitive: strategies for counterpower exist. In today’s world, these might be antitrust regulation or new inventions (forces prominent in Wu’s thinking), but they could also be more varied, such as increased data portability or interoperability. A middle-ground amongst those worried about digital liberties would be to advocate for appropriate counterpower strategies in the diverse, dynamic contexts in which network power exists.

In economic development, the micro-macro paradox refers to the observation that most projects and programs are reported as successes, but macro level indicators do not often reflect similar success. If USAID or some NGO is building a bunch of hospitals, training a bunch of workers and paving a bunch of roads, and these are all reported as successful individual projects, why don’t health indicators rise, productivity increase, and growth accelerate?

One of the most obvious explanations is that evaluation criteria for the micro level is inadequate. That is, those hospitals, workers and roads aren’t actually any better than before.¹

A different dynamic seems to be at play in ICT4D, though. In contrast to the foreign aid macro literature, where aid’s effectiveness is brought into serious doubt² , the ICT4D macro literature is fairly conclusive: more ICTs lead to higher growth. More mobiles, more growth.³ More broadband, more growth.⁴

However, at the micro level, the effectiveness of ICT4D is seriously questioned. Events like FailFaire have drawn attention to the on-the-ground realities that make successful ICT4D interventions so difficult. Among these issues are technical mishaps and social dynamics (such as trust, existing power structures, and simple lack of interest or buy-in).

So it seems that ICT4D has a micro-macro paradox, but it is the opposite of the foreign aid version: micro, ineffective; macro, effective. Why is this? Some might argue ICT4D is a field with better M&E; after all, the frank discussions that happen on blogs and at events like Failfaire seem to indicate a level of awareness that perhaps leads to good micro practices and therefore good macro results. This could be the case, but I actually highly doubt it.

More likely, I think, is that researchers and practitioners fall prey to a form of technological determinism. If you read the macro level ICT4D studies that derive growth from increased technological diffusion, you could be forgiven for believing that giving each child a laptop is a necessary and sufficient effort for development goals. Reasonable observers, of course, know that simply putting a phone in the pockets of more people will not magically lead to development – it’s about appropriate usage and an enabling environment.

Getting those right, however, is far from guaranteed, and I’m increasingly confident that ICT4D is successful not because of micro or macro initiatives, but mid-level, meso institutions and policies that mediate between the two extremes. But more on that soon.

1. There are other possibilities suggested, for the record.
2. Riddell’s “Does Foreign Aid Really Work?” provides a comprehensive examination of the question.
3. Waverman, Meschi & Fuss 2005 (PDF)
4. WSIS points to 170 studies suggesting this.

If, after our historically discontinuous examples of the paranoid style, we now take the long jump to the contemporary right wing, we find some rather important differences from the nineteenth-century movements. The spokesmen of those earlier movements felt that they stood for causes and personal types that were still in possession of their country—that they were fending off threats to a still established way of life. But the modern right wing, as Daniel Bell has put it, feels dispossessed: America has been largely taken away from them and their kind, though they are determined to try to repossess it and to prevent the final destructive act of subversion. The old American virtues have already been eaten away by cosmopolitans and intellectuals; the old competitive capitalism has been gradually undermined by socialistic and communistic schemers; the old national security and independence have been destroyed by treasonous plots, having as their most powerful agents not merely outsiders and foreigners as of old but major statesmen who are at the very centers of American power. Their predecessors had discovered conspiracies; the modern radical right finds conspiracy to be betrayal from on high.

No, not contemporary, but Richard Hofstadter’s The Paranoid Style of American Politics from 1964. More:

The paranoid spokesman sees the fate of conspiracy in apocalyptic terms—he traffics in the birth and death of whole worlds, whole political orders, whole systems of human values. He is always manning the barricades of civilization. He constantly lives at a turning point. Like religious millenialists he expresses the anxiety of those who are living through the last days and he is sometimes disposed to set a date fort the apocalypse. (“Time is running out,” said Welch in 1951. “Evidence is piling up on many sides and from many sources that October 1952 is the fatal month when Stalin will attack.”)

Compare to certain pundit’s obsession with historical analogy:

The higher paranoid scholarship is nothing if not coherent—in fact the paranoid mind is far more coherent than the real world. It is nothing if not scholarly in technique. McCarthy’s 96-page pamphlet, McCarthyism contains no less than 313 footnote references, and Mr. Welch’s incredible assault on Eisenhower, The Politician, has one hundred pages of bibliography and notes. The entire right-wing movement of our time is a parade of experts, study groups, monographs, footnotes, and bibliographies. Sometimes the right-wing striving for scholarly depth and an inclusive world view has startling consequences: Mr. Welch, for example, has charged that the popularity of Arnold Toynbee’s historical work is the consequence of a plot on the part of Fabians, “Labour party bosses in England,” and various members of the Anglo-American “liberal establishment” to overshadow the much more truthful and illuminating work of Oswald Spengler.

One of the strongest explanations for the historical importance of information and communication technologies to economic dynamism is James Beniger’s Control Revolution which convincingly argues that ICTs were originally necessary not to an information economy of services, but an industrial economy of manufacturing.

The telegraph, and even more mundane innovations like tables, arose in response to a “crisis of control.” The most poignant example of this was how the speed at which trains operated made traditional communication and managerial strategies inadequate. Crashes were frequent until ICTs were developed to overcome the crisis through alerting distant switching stations and tracking repair statuses.

What, then, does the rise of ICTs in developing countries mean for industrialization?

Many people hope that the Indian model, where ICT created an enormous service industry, is replicable (this form of leapfrogging is famously the goal of Rwanda’s President Kagame). But as we strive to use ICTs for productive activities in the developing world, we would be remiss to ignore manufacturing – the sector that stands between agricultural societies and service-based ones. As China becomes increasingly sophisticated, we see the initial stages of poorer countries replacing them as the world’s factory floor. Increasing the productivity and efficiency of industry in the developing world will require ICTs, from cloud computing down to file management systems. While this will mean some service-based businesses providing ICT solutions, I think a potentially more productive change will come as the structure of the economies shift from primarily agricultural to significantly industrial. This, I think, could be one of the more promising roles for ICTs in development.

I like to think of it as a neighbourhood app store – and in many ways it’s the edges of the internet, where entrepreneurs are taking content online and offering it to local, offline and/or technologically illiterate customers. Also these corner shop app stores can be content editors for their community: they filter content they think their customers like, but they also guide what their customers might like as well.

Jan Chipchase writing about street-hacks.

After hosting this crowdsourcing site for a little more than three months, Jonathan and I have decided to shut down the experiment. The paper has been accepted at M4D 2010 in Uganda, so we want to stabilize the data and take this chance to provide some brief reflections on the experience.

We began this small research project curious about what we feel is the next stage in connectivity for the developing world: prepaid mobile Internet. Business models, amongst other subtle factors, will have influential roles in how this next stage unfolds. In exploring the availability of prepaid mobile Internet, we discovered that the African landscape is mottled, with different operators in different countries at various stages of offering the mobile Internet. But given the nature of the desk survey we conducted, we were unable to conclusively determine the offerings in every country, so we decided to open up the data collection to outsiders. The experience was a mixed one, but here are some thoughts:

Make Sure the Technology Fits the Project

Although we initially planned to use a publicly editable Google Map, we quickly switched to an Ushahidi instance because it was designed for mapping crowdsourced data. We found, though, that the initial purpose of a project may make it less flexible than two researchers with limited coding capability may hope. Ushahidi is great for mapping crises information, but that means its categorization and language used may make collecting information on mobile phone plans a bit confusing. For example, as is appropriate and understandable for crisis mapping, but confusing for our needs, is the hard-coded language of “Report an Incident” on Ushahidi. This slight barrier may make people less likely to participate.

The Importance of Personal Networks

During this experiment, we uncovered some great insights from individuals – far more nuanced than the simple “yes mobile Internet is prepay here” that we initially sought. In particular, the complicated nature of Africa mobile Internet was explained by Linda Raftree from her personal experience. Katrin Verclas, of Mobile Active, provided the initial introduction, but via email, not the platform we expected. These types of personal, pre-existing contacts are likely to be very helpful for efforts like this.

Unclear Nature of Selection Bias

Researchers take great pains to make sure they study replicable and fairly sampled groups. Because we were using personal networks and open crowdsourcing, we had to consider what, if any, bias this exploratory study had. Using the convenience of these tools, are there data being systematically excluded? Given that we had a well-defined population (African mobile network operators), this was less of a problem, but for researchers navigating new methodologies, it is worth considering. More specifically, Jonathan and I operated within the English-language blog and Twitter networks; did we miss Francophone Africa through crowdsourcing?

Summary

Putting the experience together, we might propose that crowdsourcing success is a function of (a) the ease of the task, (b) distribution of knowledge, (c) accessibility of the population with knowledge, (d) the willingness and capacity of researchers to drive the message and effort. If any of these fall short, the critical mass may never be reached.

Update – We are crowdsourcing the data on a website here.

Mobile Internet is going global and the newest chapter is taking place in developing countries. In order to better understand the paths towards widespread adoption of mobile Internet, Jonathan Donner and I have written a brief note on the availability of prepaid mobile Internet in Africa. Because prepaid models are more appropriate for poorer consumers, we argue that the availability of prepaid mobile data will be a key driver of inclusive mobile Internet usage.

Starting in late 2009, we collected data on the availability of prepaid mobile data in all 53 African countries. Unfortunately, without the budget to travel the continent, we have been unable to conclusively determine the presence of this form of connectivity in every country. So, we’re asking you to help build the database of prepaid mobile data in Africa.

Available here (in PDF) is a draft version of our paper where you can get a sense of our project.

For the crowdsourcing, we’ve created an editable Google Map with entries for each country. Green indicates existing knowledge that prepaid data is offered by at least one provider. Yellow means we have been unable to determine the presence of prepaid mobile data. And Red suggests confidence that it is not available in that country (though if you know otherwise, please do correct us!).

If you know for certain that prepaid data is available for mobile phones from at least one network provider in one of the countries marked Yellow, you can either get in touch directly or login with a Google account to the African Prepaid Mobile Data map and, in the upper right of the left-hand sidebar, click “Edit” to create your citation (the more supporting evidence, including links or your name/affiliation, the better).

This is a small-scale experiment in crowdsourcing data for use in an academic paper, so we’re not sure how much detail we will be able to gather, or what end-state the map will be, but we’re grateful for your help. Thanks!

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