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17th August
2010
written by kevindonovan

In economic development, the micro-macro paradox refers to the observation that most projects and programs are reported as successes, but macro level indicators do not often reflect similar success. If USAID or some NGO is building a bunch of hospitals, training a bunch of workers and paving a bunch of roads, and these are all reported as successful individual projects, why don’t health indicators rise, productivity increase, and growth accelerate?

One of the most obvious explanations is that evaluation criteria for the micro level is inadequate. That is, those hospitals, workers and roads aren’t actually any better than before.1

A different dynamic seems to be at play in ICT4D, though. In contrast to the foreign aid macro literature, where aid’s effectiveness is brought into serious doubt2 , the ICT4D macro literature is fairly conclusive: more ICTs lead to higher growth. More mobiles, more growth.3 More broadband, more growth.4

However, at the micro level, the effectiveness of ICT4D is seriously questioned. Events like FailFaire have drawn attention to the on-the-ground realities that make successful ICT4D interventions so difficult. Among these issues are technical mishaps and social dynamics (such as trust, existing power structures, and simple lack of interest or buy-in).

So it seems that ICT4D has a micro-macro paradox, but it is the opposite of the foreign aid version: micro, ineffective; macro, effective. Why is this? Some might argue ICT4D is a field with better M&E; after all, the frank discussions that happen on blogs and at events like Failfaire seem to indicate a level of awareness that perhaps leads to good micro practices and therefore good macro results. This could be the case, but I actually highly doubt it.

More likely, I think, is that researchers and practitioners fall prey to a form of technological determinism. If you read the macro level ICT4D studies that derive growth from increased technological diffusion, you could be forgiven for believing that giving each child a laptop is a necessary and sufficient effort for development goals. Reasonable observers, of course, know that simply putting a phone in the pockets of more people will not magically lead to development – it’s about appropriate usage and an enabling environment.

Getting those right, however, is far from guaranteed, and I’m increasingly confident that ICT4D is successful not because of micro or macro initiatives, but mid-level, meso institutions and policies that mediate between the two extremes. But more on that soon.

  1. There are other possibilities suggested, for the record. []
  2. Riddell’s “Does Foreign Aid Really Work?” provides a comprehensive examination of the question. []
  3. Waverman, Meschi & Fuss 2005 (PDF) []
  4. WSIS points to 170 studies suggesting this. []
16th August
2010
written by kevindonovan

If, after our historically discontinuous examples of the paranoid style, we now take the long jump to the contemporary right wing, we find some rather important differences from the nineteenth-century movements. The spokesmen of those earlier movements felt that they stood for causes and personal types that were still in possession of their country—that they were fending off threats to a still established way of life. But the modern right wing, as Daniel Bell has put it, feels dispossessed: America has been largely taken away from them and their kind, though they are determined to try to repossess it and to prevent the final destructive act of subversion. The old American virtues have already been eaten away by cosmopolitans and intellectuals; the old competitive capitalism has been gradually undermined by socialistic and communistic schemers; the old national security and independence have been destroyed by treasonous plots, having as their most powerful agents not merely outsiders and foreigners as of old but major statesmen who are at the very centers of American power. Their predecessors had discovered conspiracies; the modern radical right finds conspiracy to be betrayal from on high.

No, not contemporary, but Richard Hofstadter’s The Paranoid Style of American Politics from 1964. More:

The paranoid spokesman sees the fate of conspiracy in apocalyptic terms—he traffics in the birth and death of whole worlds, whole political orders, whole systems of human values. He is always manning the barricades of civilization. He constantly lives at a turning point. Like religious millenialists he expresses the anxiety of those who are living through the last days and he is sometimes disposed to set a date fort the apocalypse. (“Time is running out,” said Welch in 1951. “Evidence is piling up on many sides and from many sources that October 1952 is the fatal month when Stalin will attack.”)

Compare to certain pundit’s obsession with historical analogy:

The higher paranoid scholarship is nothing if not coherent—in fact the paranoid mind is far more coherent than the real world. It is nothing if not scholarly in technique. McCarthy’s 96-page pamphlet, McCarthyism contains no less than 313 footnote references, and Mr. Welch’s incredible assault on Eisenhower, The Politician, has one hundred pages of bibliography and notes. The entire right-wing movement of our time is a parade of experts, study groups, monographs, footnotes, and bibliographies. Sometimes the right-wing striving for scholarly depth and an inclusive world view has startling consequences: Mr. Welch, for example, has charged that the popularity of Arnold Toynbee’s historical work is the consequence of a plot on the part of Fabians, “Labour party bosses in England,” and various members of the Anglo-American “liberal establishment” to overshadow the much more truthful and illuminating work of Oswald Spengler.

16th August
2010
written by kevindonovan

We are told that we live in an information age, a knowledge economy, and a network society. And while these are useful shorthands for pointing towards certain trends, of course, information, knowledge and networks are nothing new to our age, economy and society.

One of the strongest explanations for the historical importance of information and communication technologies to economic dynamism is James Beniger’s Control Revolution which convincingly argues that ICTs were originally necessary not to an information economy of services, but an industrial economy of manufacturing.

The telegraph, and even more mundane innovations like tables, arose in response to a “crisis of control.” The most poignant example of this was how the speed at which trains operated made traditional communication and managerial strategies inadequate. Crashes were frequent until ICTs were developed to overcome the crisis through alerting distant switching stations and tracking repair statuses.

What, then, does the rise of ICTs in developing countries mean for industrialization?

Many people hope that the Indian model, where ICT created an enormous service industry, is replicable (this form of leapfrogging is famously the goal of Rwanda’s President Kagame). But as we strive to use ICTs for productive activities in the developing world, we would be remiss to ignore manufacturing – the sector that stands between agricultural societies and service-based ones. As China becomes increasingly sophisticated, we see the initial stages of poorer countries replacing them as the world’s factory floor. Increasing the productivity and efficiency of industry in the developing world will require ICTs, from cloud computing down to file management systems. While this will mean some service-based businesses providing ICT solutions, I think a potentially more productive change will come as the structure of the economies shift from primarily agricultural to significantly industrial. This, I think, could be one of the more promising roles for ICTs in development.

28th July
2010
written by kevindonovan

I like to think of it as a neighbourhood app store – and in many ways it’s the edges of the internet, where entrepreneurs are taking content online and offering it to local, offline and/or technologically illiterate customers. Also these corner shop app stores can be content editors for their community: they filter content they think their customers like, but they also guide what their customers might like as well.

Jan Chipchase writing about street-hacks.

29th June
2010
written by kevindonovan

This past semester I took an excellent course entitled Infrastructure Studies: Knowledge, Distribution and Power that took a broad, sociological view of the concept of infrastructure. For the term paper, I examined the GDP through the lens of infrastructure and classification schemes. The paper is embedded below or available for download (under a CC BY license) here.
A “Vulgar” Measure: GDP as Infrastructure
Incidentally, the day before the paper was due, a straightforward introduction to the troubles with GDP was published in the NYT Magazine.

22nd June
2010
written by kevindonovan

*UPDATE* – We are crowdsourcing the data on a website here.

Mobile Internet is going global and the newest chapter is taking place in developing countries. In order to better understand the paths towards widespread adoption of mobile Internet, Jonathan Donner and I have written a brief note on the availability of prepaid mobile Internet in Africa. Because prepaid models are more appropriate for poorer consumers, we argue that the availability of prepaid mobile data will be a key driver of inclusive mobile Internet usage.

Starting in late 2009, we collected data on the availability of prepaid mobile data in all 53 African countries. Unfortunately, without the budget to travel the continent, we have been unable to conclusively determine the presence of this form of connectivity in every country. So, we’re asking you to help build the database of prepaid mobile data in Africa.

Available here (in PDF) is a draft version of our paper where you can get a sense of our project.

For the crowdsourcing, we’ve created an editable Google Map with entries for each country. Green indicates existing knowledge that prepaid data is offered by at least one provider. Yellow means we have been unable to determine the presence of prepaid mobile data. And Red suggests confidence that it is not available in that country (though if you know otherwise, please do correct us!).

If you know for certain that prepaid data is available for mobile phones from at least one network provider in one of the countries marked Yellow, you can either get in touch directly or login with a Google account to the African Prepaid Mobile Data map and, in the upper right of the left-hand sidebar, click “Edit” to create your citation (the more supporting evidence, including links or your name/affiliation, the better).

This is a small-scale experiment in crowdsourcing data for use in an academic paper, so we’re not sure how much detail we will be able to gather, or what end-state the map will be, but we’re grateful for your help. Thanks!

21st May
2010
written by kevindonovan

As I mentioned in yesterday’s post about privacy protection in Africa, the launch of Facebook Zero – their free mobile services offered with more than 50 operators around the world – has some important implications for developing countries. I wanted to consolidate some comments I’ve made elsewhere about this development.

The Impact on Local Innovation

Let’s be blunt: barring some strange vagary, Facebook Zero is going to be a hit. Facebook is already popular in Africa, and in other developing countries, such as Indonesia, we know that usage is overwhelmingly through mobile devices. The success of MXit in South Africa, as well, is strong evidence of the viability of mobile-based social networking, and with free access to 0.facebook.com, the proposition is even stronger.

What does this mean for Africa’s burgeoning technology entrepreneurs? The mobile phone is an exciting, preexisting platform for services and applications. CellBazaar in Bangladesh and M-PESA in Kenya are standout examples of the value that can be created from building new mobile services. Competing with Facebook is going to be very difficult, especially when so many carriers are picking them and giving them the ability to not charge for data usage on 0.facebook.com. To be clear, I’m not opposed to Facebook competing in this regard. They are clearly doing good business.

But in the midst of doing good business, they could cannibalize African jobs. For example, Safaricom, who has not partnered with Facebook, just announced they are working with MXit to bring the South African service to Kenya. Erik Hersman sees this as a missed opportunity for local entrepreneurs. The real problem, though, is that the operators in Africa can choose winners and losers on their proprietary networks. New entrants (the proverbial “next Google or YouTube”) face very steep transaction costs that limit their scale.

A Caveat?

As Prabhas Pokharel of MobileActive points out, though, there is more to this story. Speaking recently at the GSMA World Congress, a Facebook representative showed that when Vodafone in the UK offered one week of free Facebook, not only did data usage shoot up, it stayed up: “the number of people paying and using data plans increased by 20% from the people that tried it.”

No wonder Facebook was able to partner with so many operators: in time, they will phase out the free access and will have convinced more users to sign up for the lucrative data plans. Is this a good thing? As Steve Song and others have argued, mobile usage costs in Africa can be very high. There might be reasons to worry that people are spending money recklessly on mobiles, to the detriment of savings or “better” consumption.

But there could be a silver lining. Data services provide more flexibility and capability. Oftentimes people do not even know their phone is capable of anything more than SMS and voice. If Facebook Zero encourages people to responsibly use the mobile Internet, there will be opportunities for many more entrepreneurs and delivery of richer services.

Facebook Zero as Africa’s Agora?

Steve Song is more bullish on Facebook Zero, despite having well-founded critics of both Facebook and African telcos. He says,

I think the potential for innovation with Facebook Zero is really about people having conversations, exchanging ideas about any and every aspect of their lives. Those conversations will spawn innovations. Right now, Facebook Zero only covers ten countries in Africa but supposing in covers all or most of them. Think of the scope for new ideas to find their way across the continent or across the road.

This is an interesting angle. Though it is starting to change, Africa lacks participatory media. Facebook, despite being used for plenty of inane purposes, does have the potential to encourage both innovative thinking and, perhaps more likely, political activity and awareness.

But, again, I think there are reasons to be pessimistic. Is Facebook really the platform we want for this? For one, it is another intermediary on which pressure can be placed. Even worse, it is an intermediary that does not have a good track record on safeguarding political speech within its bounds (see Rebecca MacKinnon’s recent post on the human rights implications of content moderation and account suspension). Frustratingly, Facebook has also not joined the Global Network Initiative, an effort by corporations and NGOs to promote self expression and privacy in a digital world through corporate best practices. Entering places like Tunisia with Facebook Zero demands thoughtful reflection on a company’s role in facilitating political activity.

So, it is, of course, too early to tell the implications of what was certainly a big week for mobile and development, but for this specific initiative, there are plenty of reasons to be concerned.

[As always, I'm speaking only for myself on this blog.]

20th May
2010
written by kevindonovan

Facebook recently unveiled a new mobile version of their site aimed at developing markets called 0.facebook.com. The site is optimized for mobile networks and devices, but the real coup is that Facebook has partnered with more than 50 mobile operators to offer the service for free. Leaving aside increased fragmentation of the Internet and what this means for local entrepreneurs trying to build the next MXit (both important issues), I wanted to consider the privacy implications of this.

Unless you’ve been under a rock, you’ve probably heard that Facebook has an abhorrent record on privacy protection. Stemming from its founder’s quixotic views and a financial incentive to expose user information, Facebook has used frequent policy changes, byzantine controls and double-speak to push the nearly 500 million users to a situation where they have far less ability to control who has access to their personal information. In the U.S., and even more so in Europe, there are institutional manners in which this is partially combated. Regulatory agencies can direct behavior, advocacy organizations can promote change, and the media can raise awareness. While we are certainly not in a perfect situation, I fear the developing world is in far worse shape.

Facebook is already popular in much of Africa. Users already access it from their mobile phones. But free mobile access is likely to even further drive adoption and use throughout the continent. Over the years, Facebook has made its lack of commitment to privacy clear; 0.facebook.com is not going to change that. But do African nations have sufficiently capable consumer protection agencies? Do they have NGOs focused on the emerging issues of digital life? Is the media providing informative commentary on the implications of the Internet? More fundamentally, are there African researchers examining privacy from a local context? And do users of new media have the literacies they need?

It is essential that Africa takes on this issue on its own terms. Privacy norms, practices and expectations may differ between Nigeria and Nebraska; tackling privacy policy should, too. That being said, international NGOs, and even wealthier countries or donor agencies can play a role.

Take, as a comparison, the issue of gay rights. Homosexuality is illegal in at least 37 African countries and two men were just sentenced to 14 years in Malawi. Amnesty International has taken up the case and is drawing public attention to it globally, the independent Center for the Development of People was formed by Malawians to promote change, and the government is fearful of losing donor funding over the issue.

This is the type of confluence of forces that are likely needed for positive change, whether on gay rights or privacy protection. Will Africa reach it for the latter?

[*Apologies, as always, for grouping "Africa" together as one entity. It's not. I know; I'm guilty.]

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27th April
2010
written by kevindonovan

Studying for a evolutionary biology test, I read:

“Scientists discovered the first antibiotics, made by bacteria and fungi, in the mid-1900s, and they soon ushered in a new chapter in the history of medicine. Infections that once almost certainly would have been lethal simply disappeared in a matter of days. Some optimists declared that infectious diseases would soon be a thing of the past. But not long after antibiotics first became available, doctors began reporting that they sometimes failed. In the 1950s, Japanese doctors used antibiotics to battle outbreaks of dysentery caused by E. coli, only to watch the bacteria develop resistance to one drug after another.”

Compare to Evgeny Morozov writing in Foreign Policy:

“In the days when the Internet was young, our hopes were high. As with any budding love affair, we wanted to believe our newfound object of fascination could change the world. The Internet was lauded as the ultimate tool to foster tolerance, destroy nationalism, and transform the planet into one great wired global village… But just as earlier generations were disappointed to see that neither the telegraph nor the radio delivered on the world-changing promises made by their most ardent cheerleaders, we haven’t seen an Internet-powered rise in global peace, love, and liberty. And we’re not likely to. Many of the transnational networks fostered by the Internet arguably worsen — rather than improve — the world as we know it… Sadly enough, a networked world is not inherently a more just world.”

Yet, unlike with the Interwebs, we have clear-cut case of successful strategic use of technology and tactics to fight microbial infections: Norway.

Look closer, however, at a microscopic level, and this place is pristine. There is no sign of a dangerous and contagious staph infection that killed tens of thousands of patients in the most sophisticated hospitals of Europe, North America and Asia this year, soaring virtually unchecked.

The reason: Norwegians stopped taking so many drugs.

Twenty-five years ago, Norwegians were also losing their lives to this bacteria. But Norway’s public health system fought back with an aggressive program that made it the most infection-free country in the world. A key part of that program was cutting back severely on the use of antibiotics.

Throwing more of something – money, technology or rhetoric – at a problem rarely solves it; instead, strategic, tactical responses are needed. What are those to realize the hopes of digital utopians?

21st April
2010
written by kevindonovan

This post originally appeared on Techdirt.

Much has been made about the iPad as a consumptive, rather than creative, device. Some, including law professor Tim Wu at a recent New America event, have voiced concern that it heralds the end of a golden era of user-generated content. But to truly understand the importance and impact of user-generated content – including on the traditional media that Clay Shirky has recently argued are fatally too complex to survive – we must have better measurement of the phenomenon. Without reliable data and sensible comparative metrics, it is impossible to say if we have even experienced a golden age of open creative possibility.

For example, nearly two years ago in response to Shirky, Nick Carr bristled at the idea that the Web was the necessary component for creative production, participation and sharing. According to Carr, the people he knew back before the Web were also creating – writing, photographing, drawing, constructing and volunteering. This is undoubtedly true, but because technology did not enable the inexpensive recording, archiving, sharing and finding of this creativity, it went largely unnoticed. Of course, cheaper technology almost certainly does enable more creative production, but how much is hard to say.

When Shirky notes that an amateur video of two children has garnered more views than American Idol, Dancing with the Stars, and the Superbowl combined, it is comparing apples and oranges. A minute video hardly competes with the Superbowl for eyeballs; certainly the Internet has opened opportunities to competitors to the Superbowl, but let’s compare those. The problem is, we don’t currently have the categories and metrics necessary to make sense of the rise (and potential fall) of creation. Some people are trying to create quantify the impact of blogs on the news cycle, but in regards to other media types, we seem to be ignoring the problem and living off anecdotes. So, how can we move ahead with better metrics for user-generated content and what should those metrics be?

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